TERMS AND CONDITIONS
1. Bookings are subject to availability with the hotel/houseboat
2. Cost does not include any other thing apart from the itinerary inclusions.
3. Any other services that is not included in the above quoted section.
4. Package rates are subject to change without any prior notice.
5. For Houseboats and Hotel stay - Due to cold waves in parts of Jammu & Kashmir, the houseboats and Hotels are facing immense hardships in terms of water supply and irregular electricity therefore the water supply in washroom areas might be provided in buckets etc.
6. For Gulmarg - Due to heavy snowfall, there will be a change of the vehicle in Tangmarg which is about 14 kms before Gulmarg. Snow jeeps or chained vehicles will be used from there up to Gulmarg and back so clients have to pay extra an amount of INR 1500/- (for 01 vehicle/ 07pax) for a return trip.
7. Kashmir Tours Travel.com will provide alternate or similar category of hotel in case the hotel mentioned in program is not available.
8. The guest must carry photo identification like Passport/Driving License/Voter ID Card IN ORIGINAL at the point of check in at the hotel.
9. Kashmir Tours Travel.com reserves the right to change/modify or terminate the offer any time at its own discretion and without any prior notice.
Things to note:
Tour Cost Note:
• 3.09% Govt. service tax is extra on total billing.
• Above rates are applicable subject to total no. of passengers traveling together as per mentioned in each column.
• Extra Child: 05 to 11 years with Bed.
• Please note that only 01 extra bed is allowed per room.
• It is mandatory to carry photo ID card while you are on tour.
GENERAL INFORMATION:
All domestic Hotels/Transport rates are based on current tariff & subject to change with prior notification; the revised rates will be charged extra. Vacation Gateway will not be liable for claims or expenses arising from circumstances beyond our control such as accidents, injuries, delayed or cancelled flights & acts of force majeure.
CONDITIONS OF TRAVEL
• The client will have to strictly follow the Tour Program. There shall be no refund, if the client fails to join the group at the commencement of the tour, or joins the group later or leaves the group before culmination of the tour. It shall be noted that for all purposes, it shall be the responsibility of the Client to reach the place of commencement of the Tour and register with the representative of the Company at the appointed place, date and time.
• In case where a client along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death or loss of any travel documents, no claim shall be entertained for refund of unutilized services.
• The Company reserves the right to withdraw tour membership of any client whose behavior is deemed likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and the Company shall be under no liability to any such person.
• THE COMPANY reserves the right to amend the prices published in this brochure in case of fuel costs, special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge accordingly. The Client must pay for all such increases in price in full before the departure.
LIABILITY • In the event of THE COMPANY exercising its rights to amend or alter any Tour or holiday advertised in their Brochure/ itinerary after such Tour or Holiday has been booked, the Client shall have the right:
• To continue with the Tour or holiday as amended or altered or to accept any alternative Tour or holiday, which THE COMPANY may offer.
• In either of these above cases the Client shall neither be entitled to nor THE COMPANY is liable to the client for any damage, additional expenses, consequential loss suffered by him or to pay any amount as refund. In the event that THE COMPANY is unable to conduct a particular Tour, THE COMPANY shall at its own discretion, refund the amount of the cost of the said Tour to the Client (after deducting the actual expenses incurred by THE COMPANY on clients' booking and on other overheads as applicable from case to case) without any interest on the same. The client will not be entitled to make any grievance thereafter in respect of the same.
2. THE COMPANY shall, in no circumstances whatsoever be liable to the client or any person traveling with him for:
• Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage or any kind of theft howsoever caused.
• The temporary or permanent loss of or damage to baggage or personal effects howsoever caused including willful negligence on the part of any person.
• THE COMPANY shall not be responsible and / or liable for any damages caused to the Client due to reasons beyond the control of THE COMPANY (Force Majeure / Vis Majeure).
• While enjoying the services provided by THE COMPANY, if any client’s acts or omission results in damage or loss to THE COMPANY’s vendor or service provider which includes but is not limited to (hotels, transports etc. and vendors’ staff), the client shall be liable and agrees to indemnify and hold harmless THE COMPANY its directors, officers or such vendor from and against such claims.
DISCLAIMER • The Client agrees and acknowledges that they consent to participate in the excursion activities (boat rides, ferry rides, snorkeling etc. which is included in the tour) without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
• THE COMPANY shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
Law & Jurisdiction: All tours are subject to laws, rules of RBI / Govt. of India.
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.
Declaration by the Client:
I /We have read and accepted the above-mentioned terms & conditions on behalf of the person(s) whose name appears in Booking Form and I am /we are aware that I / we shall be abide by the same. I /We have also read the brochure / tour itinerary and notes there-in along with the ‘Tips for Smooth Travel’ and I accept the same. I /We have been given the copies of all the above-mentioned documents.
Name of the Client: _________________________________________________
Signature: ______________________________Date:_____________________

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